Shipping & Returns
Fast, reliable shipping from Montreal to anywhere in Canada.
๐ Free Shipping on orders over $500 in Quebec | $1,000 Canada-wide
๐ Shipping Rates by Region
| Region | Delivery Time | Standard | Express | Free Shipping |
|---|---|---|---|---|
| Quebec | 2-3 business days | $12.99 | $24.99 | Over $500 |
| Ontario | 3-5 business days | $14.99 | $29.99 | Over $750 |
| Maritimes | 5-7 business days | $17.99 | $34.99 | Over $1,000 |
| Western Canada | 7-10 business days | $19.99 | $39.99 | Over $1,000 |
* Rates shown are for orders under the free shipping threshold. Additional charges may apply for oversized packages.
๐ Our Shipping Partners
- ๐ฎCanada PostStandard & Expedited shipping
- ๐ฆPurolatorExpress & Priority shipping
- ๐ชLocal PickupFree - Montreal warehouse
๐ฑ Order Tracking
All orders include tracking. You'll receive an email with your tracking number once your order ships.
- โ Tracking number sent via email
- โ Real-time delivery updates
- โ Signature confirmation available
- โ Insurance included for all orders
๐ข Local Pickup Available
Save on shipping by picking up your order from our Montreal location. View products in person and get expert advice.
CAN Jewelry
Montreal, Quebec
Canada
Hours: Mon-Fri, 9am-5pm (by appointment)
โฉ๏ธ Returns & Exchanges
Defective Items
If you receive defective or damaged items, please contact us within 14 days of delivery. We'll arrange a replacement or full refund.
- โ Photo documentation required
- โ Free return shipping provided
- โ Replacement or refund within 5 days
Non-Defective Returns
Wholesale orders are generally final sale. We strongly recommend ordering samples before committing to bulk orders.
- โข Contact us for special circumstances
- โข Restocking fee may apply (15%)
- โข Items must be unused & original packaging
Pro Tip: Order Samples First
Unsure about a product? Order samples to evaluate quality, sizing, and customer appeal before placing larger wholesale orders.
Questions About Shipping?
Our team is happy to help with shipping inquiries, special delivery requests, or custom logistics solutions.
Contact Us